ClaimRev Support Documentation

1. Go to [http://www.zelispayments.com/](http://www.zelispayments.com/)

1. Complete your Zelis Payments account set up:
   • Payment Method: Select your preferred option for receiving ePayments.*
   • ERA Delivery Method: Choose *Clearinghouse* in the 835 Format section.
     1. Select AVAILITY from the clearinghouse name drop down box.
   • Payment Notifications: Select which notifications you would like to receive and how you would like to receive them.

1. Click Review Information to ensure all the information entered is correct.

1. Submit enrollment after clicking the terms and conditions box.

If the provider chooses not to enroll in the Zelis Provider Network, ERA (835) files will still be available via the Zelis Provider Portal as a download at no cost. Instructions on utilizing the Zelis Provider Portal download are included in the PDF called *Letter to Providers*.

If the provider fails to enroll in the Zelis Provider Network, Clearinghouse ERA delivery will be disabled, starting September 9th and completed by September 23rd, 2021.

Specific questions for Zelis? Please contact them using one of the numbers below.

To enroll in 835 ERAs, you must:

1. Enroll into the Zelis Network, and
2. Create an account with Zelis™ to become verified.

Once verified, providers may select the clearinghouse from which they wish to receive claims.

Providers who choose to enroll in the Zelis Network receive the following benefits (included in the all-inclusive per-payment fee structure):

• Access to a growing network of 330+ payers through a single enrollment
• Choice of ACH or Virtual Credit Card payment modality
• Intelligent Payment Routing for multiple payees that share a Tax ID
• Options to consolidate payments into fewer transactions
• ERA/835 delivery to Clearinghouse or via SFTP to complete the end-to-end payment cycle
• Ability to route ERA/835s to different Clearinghouses by mapping individual Payers
• Data analytics and reporting functionality
• Access to combine ERA into a single XLSX file download
• Request copies of EOPs/EORs/EOBs to be faxed (one-time or subscription)
• Payment transaction and remittance data stored for 10 years

Want to enroll now and get all these benefits? Call 855-496-1571 between the hours of:

1. 8:30AM - 7PM EST Monday - Thursday
2. 8:30AM - 5PM EST Friday

to speak with a Provider Enrollment Advisor.

If you are already enrolled with Zelis or working with an implementation team, no further action is required. Please speak with your implementation specialist if you have any questions.

If you do not want to enroll with Zelis Payments, you may be able to download ERA only via a secure web portal. Please reach out to your payer directly to obtain further instructions.