Table of Contents
Cigna ERA Enrollment Instructions
Step 1 — Download & Complete Form Download: Cigna ERA Enrollment Form (.xlsx)
After completing the form, email the finished file to your ERA Account Manager.
Processing Time
If the Provider TIN is already submitting claims to Cigna, allow approximately 10 business days for Cigna to process the enrollment. You should begin receiving ERA remittances for claims adjudicated by Cigna after processing is complete.
Important: Cigna will not process ERA enrollment if the Provider TIN is not currently submitting claims. Confirm that the provider is actively sending claims to Cigna before initiating enrollment.
NPI 835 Bulking & EFT Bulking
If you are enrolling for NPI 835 bulking, all health care professionals must also be enrolled for Cigna NPI EFT bulking.
Per guidance on Cigna’s HCP site (Cigna for Health Care Professionals (HCP)), these steps must be completed by the provider.
Questions
If the provider has additional questions, they may contact Cigna directly at 1-800-88Cigna.