Table of Contents
User Manual
Table of Contents
Introduction
The ClaimRev Processing Portal, accessible at portal.claimrev.com, provides a comprehensive suite of tools designed to streamline the management of your claims.
Through the portal, users can:
- Access and review submitted claims to verify their status with payers.
- Download ERA (Electronic Remittance Advice) files for seamless integration into billing systems.
In addition, the portal offers robust reporting capabilities for claims and ERAs, empowering users with actionable insights to efficiently track and manage their claims workflow.
System Requirements
The ClaimRev Processing Portal is a web-based application accessible through modern web browsers. To ensure optimal performance, please use the following recommended system configuration:
Supported Browsers
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Microsoft Edge (latest version)
- Safari (latest version on macOS)
Device Compatibility
The portal is designed to work on the following devices:
- Desktop or laptop computers
- Tablets and mobile devices (responsive design ensures usability)
Internet Requirements
- A stable internet connection with a minimum speed of 5 Mbps is recommended for optimal performance.
Display Resolution
- A minimum screen resolution of 1920×1080 is recommended for the best user experience.
Additional Requirements
- JavaScript must be enabled in your browser.
- Cookies must be enabled for session management.
Getting Started
Submitting Claims
Instructions for submitting claims via portal.
Searching Claims
How to find and check claims
Searching ERAs
How to find and download ERAs
Using the Application
Key Features
Highlight the main features of the application.
Step-by-Step Guide
Detailed instructions for performing common tasks.
Troubleshooting
Provide solutions for common issues users might encounter.
Support
Include contact information, support hours, and links to additional resources (e.g., documentation, forums, or helpdesk).
