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User Manual

Table of Contents

Introduction

The ClaimRev Processing Portal, accessible at portal.claimrev.com, provides a comprehensive suite of tools designed to streamline the management of your claims.

Through the portal, users can:

  • Access and review submitted claims to verify their status with payers.
  • Download ERA (Electronic Remittance Advice) files for seamless integration into billing systems.

In addition, the portal offers robust reporting capabilities for claims and ERAs, empowering users with actionable insights to efficiently track and manage their claims workflow.

System Requirements

The ClaimRev Processing Portal is a web-based application accessible through modern web browsers. To ensure optimal performance, please use the following recommended system configuration:

Supported Browsers

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (latest version on macOS)

Device Compatibility

The portal is designed to work on the following devices:

  • Desktop or laptop computers
  • Tablets and mobile devices (responsive design ensures usability)

Internet Requirements

  • A stable internet connection with a minimum speed of 5 Mbps is recommended for optimal performance.

Display Resolution

  • A minimum screen resolution of 1920×1080 is recommended for the best user experience.

Additional Requirements

  • JavaScript must be enabled in your browser.
  • Cookies must be enabled for session management.

Getting Started

Submitting Claims

Instructions for submitting claims via portal.

Configuration

Details about the initial setup and configuration required before use.

Using the Application

Key Features

Highlight the main features of the application.

Step-by-Step Guide

Detailed instructions for performing common tasks.

Troubleshooting

Provide solutions for common issues users might encounter.

FAQ

Answer frequently asked questions to address user concerns quickly.

Support

Include contact information, support hours, and links to additional resources (e.g., documentation, forums, or helpdesk).

user_manual.1737044218.txt.gz · Last modified: 2025/01/16 16:16 by brad.sharp

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