Differences

This shows you the differences between two versions of the page.

--- faq [2025/01/16 20:08] – [How do I upload my ERA into OpenEMR?] brad.sharp
+++ faq [2025/01/16 20:25] (current) – [How do I download an ERA FIle] brad.sharp
@@ Line 1: / Line 1: @@
 ===== FAQ =====
+==== How do I download an ERA FIle ====
+To download an ERA from the ClaimRev portal, follow these steps:
+. Log in to the ClaimRev Processing Portal at [[https://portal.claimrev.com|portal.claimrev.com]].
+. Navigate to the **Downloads** section using the menu on the left.
+ {{:claimrev-downloads-search.png?nolink&400|}}
+. Under the drop down "File Types" select "835", then select the download status of "Waiting". This will display all the ERA's that have not been downloaded yet.
+. Once you click "Search" your results should appear.
+{{:claimrev-download-835-results.png?600|}}
+. Click the folder icon on the far right, this will download the ERA file to your computer.  If you hover your mouse over it it should say "Download File"
 ==== How do I upload my ERA into OpenEMR? ====
@@ Line 8: / Line 19: @@
  {{:openemr_fee_menu.png?nolink&400|}}
 . From the "EOB Posting - Search" screen click the radio button "ERA Upload"
-  {{:openemr_eob_posting_search.png?nolink&400|}}
+ {{:openemr_eob_posting_search.png?nolink&400|}}
 . The screen will change to the following screen
-  {{:openemr_eob_posting_upload.png?nolink&400|}}
+ {{:openemr_eob_posting_upload.png?nolink&400|}}
 . Choose the ERA file downloaded from the ClaimRev portal, using the "Browse" button.
 . Click the Upload Button
@@ Line 19: / Line 30: @@
 ----
-==== How do I check the status of my claim? ====
-To check the status of your claim in the ClaimRev portal, follow these steps:
-. Log in to the ClaimRev Processing Portal at [[https://portal.claimrev.com|portal.claimrev.com]].
-. Navigate to the **Claims** section from the main dashboard.
-. Use the search bar to locate your claim by its Claim ID, Patient Name, or Date of Service.
-. Click on the desired claim to view its detailed status.
-The claim status will include details such as whether it has been submitted, processed by the payer, or requires additional information.