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faq [2025/01/16 19:53] – [How do I upload my ERA into OpenEMR?] brad.sharpfaq [2025/01/16 20:25] (current) – [How do I download an ERA FIle] brad.sharp
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 ===== FAQ ===== ===== FAQ =====
 +
 +==== How do I download an ERA FIle ====
 +To download an ERA from the ClaimRev portal, follow these steps:
 +
 +  1. Log in to the ClaimRev Processing Portal at [[https://portal.claimrev.com|portal.claimrev.com]].
 +  2. Navigate to the **Downloads** section using the menu on the left.
 + {{:claimrev-downloads-search.png?nolink&400|}}
 +  3. Under the drop down "File Types" select "835", then select the download status of "Waiting". This will display all the ERA's that have not been downloaded yet.
 +  4. Once you click "Search" your results should appear.
 +{{:claimrev-download-835-results.png?600|}}
 +  5. Click the folder icon on the far right, this will download the ERA file to your computer.  If you hover your mouse over it it should say "Download File"
  
 ==== How do I upload my ERA into OpenEMR? ==== ==== How do I upload my ERA into OpenEMR? ====
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   1. Log in to your OpenEMR system with the appropriate credentials.   1. Log in to your OpenEMR system with the appropriate credentials.
-  2. Navigate to the **Billing** module in the main menu. +  2. From the main menu select "Fees", under that menu select "Posting Payments" 
-  3. Select the **ERA Posting** option+ {{:openemr_fee_menu.png?nolink&400|}} 
-  4. Click the **Upload ERA** button+  3. From the "EOB Posting - Search" screen click the radio button "ERA Upload" 
-  5. Choose the ERA file downloaded from the ClaimRev portal. + {{:openemr_eob_posting_search.png?nolink&400|}} 
-  6. Verify the file details and confirm the upload+  4. The screen will change to the following screen 
 + {{:openemr_eob_posting_upload.png?nolink&400|}} 
 +  5. Choose the ERA file downloaded from the ClaimRev portal, using the "Browse" button
 +  6. Click the Upload Button 
 +  7. From this point on, OpenEMR takes care of things, any further questions or concerns please contact your OpenEMR Vendor or reach out to the community message boards
 +  
 Once the ERA is uploaded, OpenEMR will process the file and update the respective claims. Ensure you review any errors or notifications displayed after the upload to address any discrepancies. Once the ERA is uploaded, OpenEMR will process the file and update the respective claims. Ensure you review any errors or notifications displayed after the upload to address any discrepancies.
 + 
 ---- ----
  
-==== How do I check the status of my claim? ==== 
-To check the status of your claim in the ClaimRev portal, follow these steps: 
- 
-  1. Log in to the ClaimRev Processing Portal at [[https://portal.claimrev.com|portal.claimrev.com]]. 
-  2. Navigate to the **Claims** section from the main dashboard. 
-  3. Use the search bar to locate your claim by its Claim ID, Patient Name, or Date of Service. 
-  4. Click on the desired claim to view its detailed status. 
- 
-The claim status will include details such as whether it has been submitted, processed by the payer, or requires additional information. 
  
faq.1737057231.txt.gz · Last modified: 2025/01/16 19:53 by brad.sharp

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