Table of Contents
Sharp Revenue — Quick Check
Quick Check lets you run Sharp Revenue products — eligibility, coverage discovery, and any other product enabled for your account — for a person without saving a patient record. It's the fastest way to run a one-off check: type in a name, pick what to run, and hit Run.
Use Quick Check when you just need an answer right now. Use a saved Patient + Visit (see the Sharp Revenue guide) when you want the results attached to a patient you'll work with again.
Don't see Quick Check in the toolbar? Contact ClaimRev to have it enabled for your account.
Opening Quick Check
From the Sharp Revenue toolbar, click Quick Check.
The screen is split into two panels:
- Left — the request form where you enter patient and payer details and choose what to run
- Right — the results panel, which stays empty until you run a check
Filling Out the Form
Patient Information
Only the patient's name is required to get started:
- First Name (required)
- Last Name (required)
Patient Is Different From Subscriber
If the person receiving service is not the policy holder (for example, a child on a parent's plan), check Patient is different from subscriber. This reveals a Subscriber Information section where you can enter the subscriber's:
- First Name and Last Name
- Date of Birth
- Subscriber ID (optional)
- Address (optional)
If the patient is the subscriber, leave this unchecked.
Optional Patient Details
These fields aren't required but improve match accuracy:
- Date of Birth — entered as MM / DD / YYYY
- Gender — Male, Female, or Unknown
- Provider — choose a clinic/provider so the request is sent under that NPI. Leave it on Use practice default to send under your practice's default provider.
These fields are optional in the form, but some payers require a Date of Birth and/or Gender to return an eligibility result. Every payer is different — one may accept just a name and Subscriber ID, while another rejects the request without a DOB. If an eligibility check comes back Not Found or with a validation error, try adding Date of Birth and Gender and run it again.
Additional Patient Details
Click Additional Patient Details to expand more optional fields:
- Service Date (MM / DD / YYYY) — defaults to today if left blank
- SSN
- Address (Address 1, Address 2, City, State, Zip)
- Phone and Email
The more information you enter, the better your results. Coverage Discovery uses every detail you provide — name, date of birth, gender, address, SSN — to search for the patient's insurance, so the more you give it, the more likely it is to find active coverage. For Eligibility, fuller patient information makes the payer far less likely to return an error or a “Not Found.” Providing the Patient State (and Subscriber State when different) helps especially.
Selecting a Payer
Click Search Payers to find and attach a payer. Once a payer is selected, you'll see its payer number and name, plus a Subscriber ID field. You can Change Payer or remove it at any time.
A payer is optional in general, but it is required for an eligibility check against a specific payer (along with the subscriber's ID).
Choosing Products to Run
Under Products to Run, select one or more products from the dropdown. The list shows only the products enabled for your account, which may include:
- Eligibility — real-time coverage verification against a specific payer
- Coverage Discovery — searches for active coverage when you don't know the patient's payer
- Other products enabled for your practice
You must select at least one product before you can run a check.
Rules to Keep in Mind
The form will warn you and block Run until these are satisfied:
| Rule | Why |
|---|---|
| Eligibility requires a payer | An eligibility check is run against a specific payer, so one must be selected. |
| Eligibility requires a Subscriber ID | Once a payer is selected, eligibility needs the member's Subscriber ID. |
| Eligibility and Coverage Discovery can't run together | Coverage Discovery finds the payer, while Eligibility checks against a known payer — run one or the other. |
Beyond these rules, individual payers may have their own requirements — most commonly a Date of Birth and Gender. Requirements vary from payer to payer, so a check that succeeds for one payer may need more information for another.
Running the Check
- Confirm at least the patient's First Name, Last Name, and one product are entered
- Click Run
- The right panel shows a loading placeholder while the request is processed
- Results appear within seconds, along with the total response time
Click Reset to clear the entire form and start over.
Reading the Results
When the check completes, the results panel shows a status banner:
- Completed (green) — the request succeeded
- Request failed (red) — something went wrong; the error message explains what
Open in New Tab
Click Open in New Tab on the results banner to open the full result in its own page — handy for reviewing details side-by-side or sharing the link.
Result Details
Eligibility results are shown in the same detailed, tabbed layout used everywhere in Sharp Revenue — including Quick Info, Deductibles, Benefits, Validations, and more. For a full explanation of each tab, coverage statuses, and the confidence score, see the Understanding the Results section of the Sharp Revenue guide.
Quick Check does not create a patient or visit in your patient list. The check still runs as a normal transaction — so it appears in Reports > Latest Eligibility Report and Transaction Search — but there's no saved patient to return to later.
Tips & Best Practices
- The more you enter, the better the result — Quick Check uses every field you provide. Coverage Discovery fishes for the patient's insurance using everything you give it (date of birth, gender, address, SSN), so more detail means more hits. For Eligibility, richer patient information makes the payer far less likely to return an error or a “Not Found.”
- Use Quick Check for one-offs — a quick verification, a new caller, or a coverage hunt. For patients you'll see again, save them so visits and history are kept.
- For Eligibility, double-check the payer and Subscriber ID — the wrong payer is the most common cause of a “Not Found” result.
- Add Date of Birth and Gender for eligibility — many payers require them, and requirements differ by payer. If a check fails, this is the first thing to add.
- Not sure of the payer? Run Coverage Discovery — it searches for active coverage without needing a payer up front, using whatever patient details you provide.
- Don't see a product you expect? Products are enabled per account — contact ClaimRev to have one turned on.
Need help? Contact ClaimRev support at help@claimrev.com or call 918-842-9564.