====== User Manual ======

===== Table of Contents =====
  - [[#Introduction|Introduction]]
  - [[#System Requirements|System Requirements]]
  - [[#Getting Started|Getting Started]]
    - [[#Submitting Claims|Submitting Claims]]
    - [[#Searching Claims|Searching Claims]]
    - [[#Searching ERAs|Searching ERAs]]
  - [[#Using the Application|Using the Application]]
    - [[#Key Features|Key Features]]
    - [[#Step-by-Step Guide|Step-by-Step Guide]]
  - [[#Troubleshooting|Troubleshooting]]
  - [[faq|FAQ]]
  - [[#Support|Support]]

===== Introduction =====
The ClaimRev Processing Portal, accessible at [[https://portal.claimrev.com|portal.claimrev.com]], provides a comprehensive suite of tools designed to streamline the management of your claims. 

Through the portal, users can:
  * Access and review submitted claims to verify their status with payers.
  * Download ERA (Electronic Remittance Advice) files for seamless integration into billing systems.

In addition, the portal offers robust reporting capabilities for claims and ERAs, empowering users with actionable insights to efficiently track and manage their claims workflow.

===== System Requirements =====

The ClaimRev Processing Portal is a web-based application accessible through modern web browsers. To ensure optimal performance, please use the following recommended system configuration:

==== Supported Browsers ====
  * Google Chrome (latest version)
  * Mozilla Firefox (latest version)
  * Microsoft Edge (latest version)
  * Safari (latest version on macOS)

==== Device Compatibility ====
The portal is designed to work on the following devices:
  * Desktop or laptop computers
  * Tablets and mobile devices (responsive design ensures usability)

==== Internet Requirements ====
  * A stable internet connection with a minimum speed of 5 Mbps is recommended for optimal performance.

==== Display Resolution ====
  * A minimum screen resolution of 1920x1080 is recommended for the best user experience.

==== Additional Requirements ====
  * JavaScript must be enabled in your browser.
  * Cookies must be enabled for session management.


===== Getting Started =====

==== Submitting Claims ====
Instructions for submitting claims via portal.
==== Searching Claims ====
How to find and check claims
==== Searching ERAs====
How to find and download ERAs

===== Using the Application =====

==== Key Features ====
Highlight the main features of the application.

==== Step-by-Step Guide ====
Detailed instructions for performing common tasks.

===== Troubleshooting =====
Provide solutions for common issues users might encounter.


===== Support =====
Include contact information, support hours, and links to additional resources (e.g., documentation, forums, or helpdesk).